Terms of Service

These Terms of Service (“Terms”) govern your use of telo.skin (the “Site”) and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use the Site.

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to use our products or Site for any unlawful or unauthorized purpose.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from TELO Skin.

Products & Availability

All products are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time without notice
  • Limit quantities per order or per customer

Product descriptions and images are provided for informational purposes. We make reasonable efforts to ensure accuracy but do not guarantee that all details are error-free.

Pricing & Payment

Prices are listed in the currency shown at checkout and are subject to change without notice.

We reserve the right to correct pricing errors and cancel orders placed at incorrect prices. Payment is processed securely through third-party payment providers. We do not store your full payment details.

Orders & Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions

If your order is canceled after payment, you will be refunded in full.

Shipping & Returns

Shipping times, fees, and return policies are outlined on our Shipping & Returns page. By placing an order, you agree to those terms.

Delivery times are estimates and not guaranteed.

Intellectual Property

All content on this Site — including text, images, logos, graphics, and design — is the property of TELO Skin and is protected by intellectual property laws.

You may not use our content without prior written consent.

User Content

If you submit reviews, feedback, or other content, you grant TELO Skin a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing or promotional purposes.

You agree that your submissions will not violate any third-party rights or applicable laws.

Third-Party Services & Links

Our Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

Your use of third-party services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, TELO Skin shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless TELO Skin from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will take effect once posted on this page. Continued use of the Site constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms, please contact us at:
info@telo.skin